FAQ

Frequently Asked Questions

Find answers to the most common questions about our home services.

What's the Trust & Technology fee?

Our Trust & Technology fee has allowed us to improve your service by making it more efficient, easier to use, and less expensive. Investing in our website, booking software, communications, and rebranding.

What Info should I put in the description?

The description is where you'll be entering anything important that your technician needs to know. It's important to be thorough in your description, so your technician knows what you need help with, what's expected of them, and any tools or supplies they'll need to bring for your service.

What is the duration of the laundry service?

Our laundry service typically lasts up to 1 hour. Please note that our team will not stay longer to wait for the machines to finish.

Are you Pet Friendly?

We adore pets! To keep them safe (and us from tripping!), we kindly request they have a cozy spot during our service.

Do I need to be present for service?

Nope! As long as we have clear instructions on what needs to be done, you don't need to be present. We'll take care of everything for you!

How do I tip the technician?

You can either tip in cash or through your invoice.

What payments do you accept?

Zelle, debit or credit.

How far in advance can I book my appointment?

You can book us up to 30 days in advance using our website or phone number.

How long does it take to clean an apartment?

The time it takes to clean an apartment varies on size, clutter, tasks, and rooms. Typically, a standard one-bedroom apartment could take 1-2 hours, larger ones 2-3+ hours.

Do you work on weekends?

We're available 7 days a week.

What are your service hours?

From 7 AM - 8 PM.

Do you bring supplies?

Yes, we've got you covered! We bring all the supplies and equipment needed based on the tasks you've described. Your space is in good hands!

Can I book a same day service?

You can book same-day service if it's within 1 hour of the window time! Our same-day service is available until 3pm.

Testimonials

What our customers say

Read the latest Google Reviews from our customers

Patrick E

"Chad and his team have done several projects for me, big and small. They’ve always been great to work with, professional service, detailed, and great personalities on the job site, pricing and invoicing have also been upfront with no surprises. Highly recommended!!!"

Patrick E

"Chad and his team have done several projects for me, big and small. They’ve always been great to work with, professional service, detailed, and great personalities on the job site, pricing and invoicing have also been upfront with no surprises. Highly recommended!!!"

Patrick E

"Chad and his team have done several projects for me, big and small. They’ve always been great to work with, professional service, detailed, and great personalities on the job site, pricing and invoicing have also been upfront with no surprises. Highly recommended!!!"

Patrick E

"Chad and his team have done several projects for me, big and small. They’ve always been great to work with, professional service, detailed, and great personalities on the job site, pricing and invoicing have also been upfront with no surprises. Highly recommended!!!"

Patrick E

"Chad and his team have done several projects for me, big and small. They’ve always been great to work with, professional service, detailed, and great personalities on the job site, pricing and invoicing have also been upfront with no surprises. Highly recommended!!!"

Patrick E

"Chad and his team have done several projects for me, big and small. They’ve always been great to work with, professional service, detailed, and great personalities on the job site, pricing and invoicing have also been upfront with no surprises. Highly recommended!!!"